Start, Stop, or Transfer Service (southern Nevada customers only)
New to the area? You can turn on your NV Energy electric service and set up all your other home services today with our online Move Center tool. If you're moving you can transfer your NV Energy electric service to your new home (and set up all your other home services) and you can also transfer your NV Energy electric service to your new home and set up all your other home services today with our online Move Center tool.
New Customer Guide
This New Customer Welcome Guide provides useful information for the new southern Nevada resident related to energy safety, billing and payment programs and other customer-related services.
Report a Streetlight Outage (northern Nevada Customers only)
NV Energy owns and operates streetlights in the Reno and Carson City area. Use this page to report a damaged or nonfunctioning streetlight in those areas.
Report an Outage
For safety reasons, please telephone us directly to report trouble. Do not send an email.
Call Before You Dig
Call before you dig. It's the law. Do not send an email. Homeowners often make risky assumptions about whether or not they should get their utility lines marked, but every digging job requires a call -- even small projects like planting trees and shrubs. The depth of utility lines varies and there may be multiple utility lines in a common area. Call two days in advance of digging and a representative will send out someone to mark underground facilities.
Tree Trimming
Trees can cause power outages when branches rub against power lines, or branches break and fall on lines or when trees are blown over on to power lines during storms. Use this form to report trees growing into power lines.