E-mail Customer Service:

Northern Nevada email
Southern Nevada email

Topic Specific Phone Numbers

Call Before You Dig
811 is the nationwide phone number to call before you dig to locate utility lines. However, 811 may not yet be fully functional in all areas. If so, call (800) 227-2600.

Call Before You Overhead
(702) 402-2929

Human Resources
E-mail: hr@nvenergy.com

Power Theft Hotline
(702) 402-4158
E-mail: rwoodward@nvenergy.com

Tree Trimming
(702) 402-4102
Ask a question or request tree trimming here.

Other Departments

Shareholder Relations Office
(800) 662-7575 (toll-free)
nvenergy.com/investors/

Retail Tariffs and Rate Schedules
For copies of or questions about NV Energy's retail tariffs and rate schedules contact:
Sean Richards
(775) 834-4094
Email: srichards@nvenergy.com

Conservation: Ask an Energy Expert
Looking for an answer to an energy-related conservation question?
View a list of Frequently Asked Questions

Website Development
E-mail: webteam@nvenergy.com

Ethics and Compliance
Ask questions or report an ethical concern anonymously, without fear of reprisal, harassment, or retaliation.
Integrity Line: 1 (888) 256-5819

Media Contacts
For a list of media contacts click here

New Development Center
(new construction)
All new projects, residential or commercial, no matter the size are initiated at the New Development Center.

6275 W Sahara Avenue View a Map
Las Vegas, Nevada
(702) 402-8400
Monday - Friday: 7:30 a.m. - 4 p.m.

District Offices

Southern Nevada

Hours
Monday-Friday 7:30 a.m. - 4:30 p.m.)

Las Vegas District Office View a Map
2215 East Lone Mountain Road
North Las Vegas, Nevada 89081
702-402-4300
(bill payments are not accepted at district office locations)

Laughlin District Office View a Map
3100 Needles Highway #500
Laughlin, Nevada 89029
(702) 402-5936
(bill payments are not accepted at district office locations)

Payment Locations

NV Energy's Shop & Pay locations let you pay your NV Energy Bill at grocery stores, pharmacies and other convenient places in your neighborhood. With over 200 Shop & Pay locations state-wide, it's easy to take care of two errands with one quick stop.

Mail

Mail Payments

Northern Nevada
PO BOX 30065
RENO NV  89520-3065

Southern Nevada
PO BOX 30086
RENO NV  89520-3086

California
PO BOX 30052
RENO NV 89520-3052

Mailing Address

Northern Nevada
NV Energy
PO Box 10100
Reno, NV 89520

or

Southern Nevada
NV Energy
PO Box 98910
Las Vegas, Nevada 89151-0001

Addresses

Northern Nevada

Battle Mountain
To report an outage or for customer service call
(800) 962-4168

Carson City
The Carson City office will be closing permanently on October 30.
You can learn about other payment options here. A list of Shop and Pay locations, where you can pay your bill, can be found here.
875 E. Long St.
Carson City, NV 89706
Monday - Friday, 9 a.m.-5 p.m.
(775) 834-2900 Main Number
(800) 962-4167 Toll Free
(775) 834-2900 Emergencies

Elko
The Elko office will be closing permanently on October 30.
You can learn about other payment options here. A list of Shop and Pay locations, where you can pay your bill, can be found here.
542 Commercial
Elko, NV 89801
Monday to Friday, 9 a.m. - 5 p.m.
(775) 738-3188 Main Office
(800) 962-4166 Toll Free
(775) 738-3188 Emergencies

Fallon
To report an outage or for customer service call (800) 962-0408.

Hawthorne
To report an outage or for customer service call (800) 962-0402

Lake Tahoe, (North & South)
P.O. Box 107/7001 National Ave.
Tahoe Vista, CA 96148
Monday to Friday, 9 a.m. - 5 p.m.
To report an outage or for customer service call
(800) 782-2506.

Lovelock
To report an outage or for customer service call
(800) 322-8652.

Reno/Sparks
6100 Neil Rd. Reno, NV 89511

Minden-Gardnerville
To report an outage or for customer service call
(800) 962-4167.

Portola-Loyalton
To report an outage or for customer service call
(800) 782-2506.

Tonopah
To report an outage or for customer service call
(800) 962-0396.

Winnemucca
To report an outage or for customer service call
(800) 962-4182.

Yerington
The Yerington office will be closing permanently on October 30.
Learn about other payment options here. A list of Shop and Pay locations, where you can pay your bill, can be found here.
713 W. Bridge St
Yerington NV 89447
Monday to Friday, 9 a.m. - 5 p.m.
To report an outage or for customer service call
(800) 962-4169

Southern Nevada

Corporate Headquarters:
6226 West Sahara Avenue
Las Vegas, Nevada 89146

Henderson Branch Office: View a map
The Henderson office will be closing permanently on October 30.
Learn about other payment options here. A list of Shop and Pay locations, where you can pay your bill, can be found here.
227 South Water Street
Henderson, Nevada 89015
Monday - Friday: 8 a.m. - 5 p.m.

Laughlin Branch Office: View a map
The Laughlin office will be closing permanently on October 30.
Learn about other payment options here. and a list of Shop and Pay locations, where you can pay bills, can be found here.
3100 Needles Highway, #500
Laughlin, Nevada 89029
Monday - Friday: 8 a.m. - 5 p.m.
(702) 298-3797

North Las Vegas Office: View a map
1737 Hunkins Drive
North Las Vegas, Nevada 89030
Monday - Friday: 8 a.m. - 5 p.m. (Lobby Hours)
Monday - Friday: 8 a.m. - 6 p.m. (Drive-Thru)